Shipments and returns:
Your pack shipment
Packages are generally dispatched within 2 working days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Schedule timeline for Shipment:
Packages are generally dispatched within 2(Two) working days to a Maximum of 8(Eight) working days. Incase of any issue in meeting this timeline, Orders will be cancelled by justkbc.com with due refunds to source account as mentioned below.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Cancellation and refunds:
Orders can be cancelled if processing has not started. Once processing started then cancellation of Orders cannot be done. In cases, customer will be notified about possible bank charges deduction for cancelled orders.
Full refunds will be given to the source account of the customer with which payment is done on acceptance of cancellation by JustKBC.com or KBC Emporium after necessary bank charges deduction.
Schedule timeline for cancellation and amount refunds:
A. Cancellation by customer
Incase of successful cancellation by customer of any order, amount ( after necessary bank charges deduction) will be refunded to source account from 3(Three) working days to maximum 8(Eight) working days.
A. Cancellation by justkbc.com:
Incase of successful cancellation of any order by justkbc.com portal admin, amount (after necessary bank charges deduction) will be refunded to source account from 2(Two) working days to maximum 4(Four) working days.
Any delay in payment refund can be directed to support number 7892471225 or alternate number 9886517080.